We are now in the delayed phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19. Advice for NHS organisations is now as follows:
1. The public are being advised to stay at home self-isolate for 10 days if develop symptoms OR 14 days if any household develops symptoms without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
a. A new continuous cough
b. High temperature (of 37.8 degrees centigrade or higher)

c. Loss/change to sense of smell/taste


Compliments and Complaints

We will try our best at all times, however you may occasionally feel we have failed in some way.  If you feel unhappy about the service we offer and have any comments or a complaint about any aspect of our services please contact the Patient Services Manager, Mrs A Curtis, in the first instance or any of our management team available at that time.

We welcome any positive ideas for improvement.

For further information, please read our Complaints Leaflet by clicking the link below

Complaints Procedure


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